At Indipride, we are committed to ensuring that your orders are delivered promptly and in perfect condition. Please read our Shipping and Delivery Policy to understand how we process and ship your orders.
1. Order Processing
- Orders are typically processed within 3 to 6 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Customers will receive an email confirmation once the order is dispatched.
2. Shipping Timeframe
- Domestic Shipping: Orders within India are delivered within 3 to 6 business days after dispatch.
- International Shipping: Delivery time for international orders may vary depending on the destination country and customs procedures. Estimated delivery times will be provided at checkout.
3. Shipping Charges
- Free Shipping: Free shipping is available for orders above ₹2000 within India.
- For orders below ₹2000, a standard shipping fee will be applied based on the delivery location.
- International shipping charges will be calculated at checkout based on the destination and package weight.
4. Delivery Partners
- All shipments are handled by Shiprocket to ensure reliable and timely delivery.
- Tracking details will be provided once the order is dispatched, allowing customers to monitor the status of their delivery.
5. Delivery Address
- Customers are responsible for providing accurate and complete delivery addresses. Indipride is not liable for delays or non-delivery due to incorrect address information.
- If a package is returned due to an incorrect address, additional shipping charges may apply to re-ship the order.
6. Delayed or Missed Deliveries
- While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances, including natural disasters, holidays, or courier service issues.
- Customers will be notified promptly if there are any delays in processing or delivering their orders.
7. Damaged Packages
- If the product is damaged during delivery, customers are eligible for a replacement or full refund.
- Customers must report any damage within 7 days of receiving the order, along with photographs of the damaged product and packaging.
8. International Orders
- Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.
- Indipride is not liable for delays caused by customs clearance or other regulatory procedures.
9. Contact Information
For any shipping or delivery-related queries, please contact us at:
- Email: support@indipride.com
- Phone: 8072220695
Thank you for choosing Indipride. We are dedicated to delivering your products with care and efficiency!